• Be sure to print the voucher provided by email and bring it with you.
• Present your voucher at the lobby of your hotel and board the pickup vehicle.
• It is only valid on the specified date.
• Please prepare your passport for boarding domestic flights.

Meeting point:
Pick-up from your hotel lobby

Meeting time:
06:00 AM
Pick-up time may vary by hotel. The exact meeting time will be announced on your voucher.
Please arrive at the meeting location 10 minutes before the meeting time.

• If the voucher is not printed, it cannot be used or refunded.
• The English information on your passport and your reservation information must match.
• The exact hotel name must be entered for pick-up and drop-off service.
• Tour schedules vary depending on the arrival and departure airport locations, and it is not possible to proceed with the itinerary by selection.
• The meeting location is basically the hotel lobby, but in some hotels, a meeting point near the hotel may be designated depending on hotel regulations.
• We recommend that you purchase travel insurance in case of an emergency while traveling abroad.  
• Even after payment is completed, it may be canceled due to reasons such as number of guests or reservation status. Your reservation is not confirmed until you receive a confirmation voucher.
• It can be cold in moving vehicles, so it is a good idea to prepare a windbreaker or cardigan.
• The above tour schedule may change without notice depending on local circumstances. In particular, we would like to inform you that the airline is solely responsible for any schedule changes due to delays, delays, or cancellations due to the circumstances of the airline in the United States.
• You must bring your passport .
• Tour changes and refunds are not possible due to no-shows or tardiness.
• The minimum number of participants is 4.
• Please make a reservation at least 5 days in advance.
• Lunch location and menu may vary depending on local conditions on the day.
• The Big Island tour may be changed to Ko-Nine Hilo-Out or Hilo-In Kona-Out depending on the ticketing situation.
• Tour schedule may change depending on flight schedule and local circumstances.
• In the case of Ko Nine - Hilo Out or Hilo In - Kona Out, it will be changed to (Punaluu Black Sad Beach -> Hilo Beach) and (Cau Coffee Farm -> Kona Coffee Farm).
• In the case of the Candy Factory tourist attraction, you may not be able to visit it depending on the number of people on the tour and the speed of the tour, so refunds are difficult.
• There is a plan to see the lava contained in the crater during the trekking course, but you may not be able to see the lava depending on the site conditions.