• Once confirmed, the voucher will be sent to your email or mobile app.
• Please present the printed or mobile voucher to the guide at the meeting point.
• This voucher is only valid on the selected visit date.

Meeting Point :
In your hotel lobby

Meeting Time :
13:00 pm
The route may change depending on the place of departure.
As it is a private tour, you can freely choose the departure time.
Please arrive at the meeting point at least 10 minutes prior to the meeting time.

• This is a private tour, meaning, you won't be joined with strangers.
• Minimum of 2 participants required to make a reservation.
• Free for ages 5 and below.
• The same price applies for ages 12 and above.
• The route may change depending on the departing location.
• Since it's a private tour, you can choose your own start time of the tour.
• The itinerary may change depending on the local circumstances.
• If the tour cannot proceed due to bad weather such as a storm, we will inform you directly on the day of the tour, and in this case, a 100% refund will be given.
• Please follow the guide's instructions when participating in the tour. We do not take any responsibility for safety accidents caused by not following the instructions.
• There are additional charges for Vietnamese holidays, year-end and Christmas.
• Your reservation is not complete until you have received a confirmation voucher.
• Refunds are not available for late arrivals or no-shows.

15 days prior to the visit date: full refund
10 days prior to the visit date: 85% refund
5 days prior to the visit date: 50% refund
0-3 days prior to the visit date: non-refundable