Pattaya Floating Market & Floating Cafe Exclusive Tour

• Please check your email or mobile voucher on the WAUG app.
• Please present your mobile voucher to your guide at the meeting point.
• Valid only on the specified date and time.

Meeting point:
The lobby of the hotel you are staying at

For hotels with multiple lobbies, please wait in the hotel's main lobby.

• Holiday Inn Resort: Main Wing Bay Tower
• Discovery Hotel: Chic Tower Lobby
• Jain Hotel: Tower Building Lobby
• Hilton Pattaya: 1st floor lobby

Meeting time:
Preferred time between 2:00 PM and 5:00 PM
Meeting times vary by hotel. Please check your voucher for the exact meeting time.
Please wait 10 minutes before the meeting time.

- If you notify 30 days (~30) before the start of your trip: Full refund of the travel fee
- If you notify 20 days (29~20) before the start of your trip: 20% of the product fee will be deducted
- If you notify 7 days (19~7) before the start of your trip: 30% of the product fee will be deducted
- If you notify 4 days (6~4) before the start of your trip: 50% of the product fee will be deducted
- If you notify by the day of your trip (3~the day): No cancellation/refund

• Cancellation/refund requests must be received during business hours (Monday~Friday 10:00~18:00 / excluding Saturdays, Sundays, and public holidays). If you cancel outside of business hours, it will be processed on the next business day (based on business hours).
• Reservation cancellation and refund requests must be made during business hours and then confirmed.