• Please check your mobile voucher via email or WAUG app.
• You can use it after presenting your mobile voucher to the guide.
• Valid only on the specified date

Meeting Point:
Pick-up in front of your accommodation

Meeting time:
The meeting time varies depending on your accommodation.
Please check the detailed time zone in the image below. View as image

*Please check the voucher after booking for detailed time and location.
*Departure time may change slightly depending on the season, weather, or traffic conditions on the day.
*Please wait 10 minutes before the meeting time.
*Please inquire separately for hotels not on the list.

Hours of use:

9:30 AM - 12:30 PM

• You may not be able to see dolphins depending on local conditions and weather conditions.
• This product is available for a minimum of 2 people. If additional recruitment is not possible on the desired date, it may be cancelled.
• Infants under 2 years of age must be selected at the time of reservation, and boarding may be refused if accompanied by an infant who is not informed in advance.
• The user is responsible for any injuries or accidents that occur due to customer negligence.
• In particular, guardians accompanying children and infants are requested to be careful when using the facility.
• Please be careful not to get stabbed by sharp corals, stones, or shells or bitten by fish.
• Please be careful with your valuables and belongings. If you lose them, you are responsible.
• Since this is a water activity, if you have a systemic disease (epilepsy, convulsions, eye disease, ear disease, etc.) or are in poor physical or mental condition, please check before making a reservation and use it with caution.
• We are not responsible for any disadvantages that may occur if you move individually without notice after requesting pickup.
• Snack menu: sashimi, snacks, beer, drinks, sandwiches
• We recommend that you purchase travel insurance in case of an emergency while traveling abroad.
• Changes and refunds are not possible due to no-shows or tardiness.
• Tour schedule may change depending on local circumstances.
• Your reservation is not confirmed until you receive a confirmation voucher.
• Depending on local circumstances, reservations may not be possible and refunds may be issued.

5 days or more before use date: full refund
5 days before to the day of use: No refund

• Cancellation/refund requests are limited to those received during business hours (Monday to Friday 10:00~18:00 / excluding Saturdays, Sundays, and public holidays). Cancellations received outside of business hours will be processed on the next business day (based on business hours). It's possible.
• Reservation cancellation and refund requests must be made within business hours and confirmation of cancellation must be received.