• You will receive a mobile ticket via email or the WAUG app.
• Show your mobile or printed ticket to the guide at the meeting point for the tour. 
• This ticket is valid on the selected date and time only.

Meeting Point :
Pick up at your hotel lobby. (Within Kata, Karon, Patong area)

Meeting Time :
Meeting times vary depending on the hotel you are staying at. Please check the voucher for the exact time.
Please arrive at least 15 minutes prior to the meeting time.

• No charge for age below 3.
• Preparation: sunscreen, waterproof bag, camera, slippers, sunglasses, swimsuits, changing clothes, beach towel, etc.
• Please wear swimsuits in advance under your clothes if you are willing to swim.
• Insurance does not apply to accidents caused by personal carelessness.
• Depending on local weather conditions, the tour may be cancelled or the schedule may vary.
• Please check the meeting point for the following hotels. Millennium Patong: Lakeside Lobby, Holiday Inn: Main Wing Lobby, Hilton Arcadia Hotel: Welcome Lobby.
• Additional charge for the outside of the area listed on the meeting point.
• Please don't bring important valuables with you and keep them in a hotel. (You cannot compensate for the loss.)
• Please understand that pick-up time can be delayed by up to 20 minutes due to local road conditions.
• Your reservation is not complete until you have received a confirmation voucher.
• Refunds are not available for late arrivals or no-shows.

Additional charge areas

• Additional pick-ups are only available with a minimum of 2 people.
• Phuket Town, Lawai, Nai Harn, Layan, Nai Thon, Nai Yang area: 200THB/person
• Panwa, Siray Bay, Laemhin, Ao Po: 800THB/team (Price is based on one vehicle) 

8 days prior to the scheduled visit date: Full refund
4-7 days prior to the scheduled visit date: 40% refund
0-3 day(s) prior to the scheduled visit date (including no-shows): non-refundable