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Get through arrival or departure immigration quickly via a priority lane with staff assistance on international flights at Tan Son Nhat International Airport in Ho Chi Minh City. A staff member holding a sign with your name waits for you in the arrival or departure hall, so you will not get lost even at an unfamiliar airport. Choose from Standard, Premium, and Diamond levels: Diamond arrival includes the VIP B lane and an escort, while Premium departure includes priority customs X-ray screening.

Pass quickly through arrival or departure
at Tan Son Nhat International Airport
This VIP Fast Track service at the international terminal of Tan Son Nhat International Airport in Ho Chi Minh City includes a staff member who meets you and guides you through arrival or departure immigration via a priority lane. Choose your option by arrival or departure and by service level (Standard, Premium, or Diamond). You can finish airport formalities without waiting in long lines, which is especially helpful during rush hours.
On arrival, meet staff holding
your name sign in the arrival hall

After landing, proceed to the international arrivals terminal, where a staff member holding a sign with your English name will be waiting. Show your passport and follow the staff to complete immigration through a priority lane. Standard options use Line 4, Premium options use Premium Line 4, and Diamond options use the VIP B lane (Priority 1) with an escort until you exit the immigration area. Collect your luggage on your own after immigration.
On departure, check in first and meet
near counters E–F

Arrive at the airport at least 2 hours before departure, check in with your airline first, and notify the operator as you head to counters E–F. A staff member will be waiting with a sign bearing your name in the departure hall. Fast track customers can use the priority counter and priority check-in lane, and Premium options include priority passage through the customs X-ray (luggage screening).
Check what the service covers
Security screening follows airline procedures and usually takes at least 30 minutes, and the fast track does not make boarding or departure times earlier. Visa services are not included, and staff cannot help handle luggage during customs inspection.
※ Please enter your flight number, date, and contact details correctly when booking.
※ No cancellations or refunds for late arrivals or no-shows.
Meet & greet by airport staff (name sign)
Priority lane assistance for arrival or departure immigration
Departure options: priority counter and priority check-in lane
Departure Premium: priority customs X-ray (luggage screening)
Arrival Diamond: VIP B lane (Priority 1) and escort until you exit the immigration area
Tips for the guide
Meals and dining expenses
Insurance
Visa application processing fees
Visa stamping fee (payable directly to the immigration authority)
Luggage handling at customs inspection
Personal expenses
Other expenses not mentioned
Please check your mobile voucher via email or the WAUG app.
Show your mobile voucher to the staff member holding your name sign at the airport.
Valid only on the selected date and time.
Meeting point (arrival) :
Immigration area, international arrival hall, Tan Son Nhat International Airport
Tan Son Nhat International Airport, Truong Son, Tan Son Hoa, Ho Chi Minh City, Vietnam

Meeting point (departure) :
Near Pillar 6 (counters E–F), international departure hall, Tan Son Nhat International Airport
Tan Son Nhat International Airport, Truong Son, Tan Son Hoa, Ho Chi Minh City, Vietnam

Meeting point guide:
Arrival: After landing, proceed to the international arrivals terminal; staff holding a sign with your English name will be waiting in the immigration area.
Departure: Arrive at least 2 hours before departure, check in with your airline first, and notify the operator as you head to counters E–F. Staff will be waiting with your name sign in the departure hall.
International Terminal, Tan Son Nhat International Airport, Truong Son, Tan Son Hoa, Ho Chi Minh City, Vietnam