Bali: East Nusa Penida Instagrammable Tour

• Use printed or mobile voucher
• Present your voucher when picking up from the lobby of your hotel and use it.
• Available only on specified dates.

Meeting point
The lobby of the hotel you are staying at

Meeting time
06:30 AM
Meeting times vary by hotel. Please check your voucher for detailed meeting time.
Please wait 10 minutes before the meeting time.

• This tour can be reserved for a minimum of 2 people.
• Since the trip is by speedboat, it is not recommended for customers who suffer from severe seasickness.
• If you are pregnant, please carefully consider whether you can ride a speedboat before applying.
• Speedboat transportation to Nusa Penida Island is shared.
• There will be no separate happy call to your room upon pickup. Please wait early and not be late.
• The pick-up/sending service provided by the company is basically shared with other customers.
• Other customers may show up late or arrive late depending on traffic conditions, and no complaints can be made about this.
• If the company's vehicle is late, please contact the company's phone number listed on the voucher or KakaoTalk and we will help you confirm.
• In the case of Bali Club Med, the driver's access is restricted and pickup is carried out in a security area. Hotels like these provide information regarding meeting points in advance.
• Departure meeting time may change depending on your hotel location.
• If it is difficult to meet the driver and you take a taxi without requesting assistance in advance, no refund is possible.
• The round-trip hotel pick-up service time provided by the company will be notified with the voucher after completing the reservation.
• If you wish to use the Ocean Swing & Bird Nest additionally, you can use it by paying an additional fee on site.
• It is difficult to compensate for safety accidents caused by personal negligence.
• We recommend that you purchase travel insurance in case of an emergency while traveling abroad.
• The schedule may change due to unforeseen circumstances.
• Changes and refunds are not possible due to no-shows or tardiness.
• Tour schedule may change depending on local circumstances.
• Your reservation is not confirmed until you receive a confirmation voucher. Depending on local circumstances, reservations may not be possible and refunds may be issued.
• Adult: 11 years or older / Child: 5 to 10 years old (age based on date of use)
• Children under 5 years of age are not permitted due to speedboat motion sickness and frequent walking.

– If canceled 14 days or more before the tour start date: 100% refund of the total amount reserved
– If canceled 13 to 8 days prior to the tour start date: A cancellation fee of 10% of the total reservation amount will be charged.
– When canceled 7 to 4 days prior to the tour start date: A cancellation fee of 50% of the total reservation amount is charged.
– If canceled 0 to 3 days prior to the tour start date or on the same day: Full refund is not possible.
(based on business days)