• Print the voucher sent by email or use the mobile voucher
• Participate by presenting your voucher to the pick-up driver at the lobby of your hotel.
• This voucher is only valid on the date and time specified.

Meeting point:

1. If you stay in downtown El Nido
Pick-up from the lobby of your hotel in El Nido city

2. If you stay outside El Nido city
Elido Resort Central Office
Real Street, Buenasuerte, Barangay Buena Suerte, El Nido
Open in Google Maps

Meeting time:
08:30 AM - 09:00 AM
Times vary depending on hotel location.
Please refer to your voucher for exact times.

• What to bring: Hat, sunscreen, towel, swimsuit (to wear), change of clothes, aqua shoes, underwater camera.
• Available for a minimum of 2 people.
• Please pay the environmental tax of 200 pesos directly to the tour operator.
• This tour is conducted under the accompaniment of a professional English-speaking guide from the Tourism Office.
• Famous tourist attractions are included in the tour itinerary. Because of this, there may be a waiting time.
• Pick-up times vary by hotel.
• Please enter the pickup hotel name accurately. If you enter an incorrect hotel name, your pickup reservation may be automatically canceled.
• Pickup is only available for hotels and resorts in El Nido city. If you are staying in other areas, please come to the location indicated on the meeting point.
• Please pay the environmental tax of 200 pesos directly to the tour guide.
• As this is a join-in tour, please be careful of no-shows. (No show refund possible)
• Refunds are not possible after the voucher is issued.
• Available only to independent travelers. We would like to inform you that if customers using package or semi-package products request a refund, this will not be possible.
• Please refrain from taking a tour on the day of arrival.
• The tour may be canceled on the day of use depending on weather and site conditions. (In this case, a refund is possible.)
• Even after payment is completed, it may be canceled due to reasons such as number of guests or reservation status. Your reservation is not confirmed until you receive a confirmation voucher.
• We recommend that you purchase travel insurance in case of an emergency while traveling abroad. Learn more
• Please be sure to read the important notice regarding travel insurance subscription . Learn more

• An environmental restoration project hosted by the El Nido government will begin on December 1, 2018. This creates constraints on the tour .
• In the case of Big Lagoon, there are restrictions on maximum capacity, maximum number of visitors per day, number of kayaks available, and maximum stay time.
• Big Lagoon: Capacity: 60 people at a time / Maximum number of daily visitors: 720 / Number of kayaks available: 30 / Maximum stay time: 45 minutes
• In the case of Big Lagoon , reservations made 15 days in advance of the tour date will be made upon confirmation by Big Lagoon . Reservations within 15 to 7 days may be changed from Big Lagoon to Small Lagoon depending on the reservation status by local government authorities.
• The final lagoon you can enter will be confirmed 1-2 days in advance.
• Simultaneous visits to Big Lagoon and Small Lagoon are not possible in one tour product.
• ID may be requested before using the hopping tour. We recommend that you take a photo of your passport, as this can be confirmed using the image you took.
• Tour schedule may change depending on government regulations and on-site conditions.
• The above information may change at any time.