Kota Kinabalu: Kokol Hill Instagrammable Tour

• After confirming your reservation, please check and keep the printed or mobile voucher provided by email.
• Available only on specified dates.
• Please be sure to send a confirmation response after checking the [Pick-up time information and reservation confirmation KakaoTalk] sent the day before the designated date.
• The tour begins at the designated time and pickup location after confirming the voucher, name, and number of people.

Pick-up information:
Pick-up is possible from hotels/shopping mall main gates/residences/guesthouses in Kota Kinabalu, and for some accommodations, pick-up/drop-off may be from nearby hotels.
Pick-up time may be delayed or advanced depending on hotel location and local traffic conditions.

Pick-up time:
Please be sure to send a confirmation response after checking the [Pick-up time information and reservation confirmation KakaoTalk] sent the day before the designated date.
Please arrive at the pick-up location 10 minutes before the pick-up time.

Pickup available areas:
Designated locations in Kota Kinabalu (Shangri-La Tanjung Aru / Sutera Harbor Magellan or Pacific / Hyatt Regency / Hyatt Centric / Hilton / Le Meridien / Marriott / Horizon / Holiday / Grandis / Dreamtel / The Klagan / Ming Garden / KK Sky / 63 Hotel / Gaya Center / Promenade / Sabah Oriental / Oceania / Cititel / Marina Court-Marina City / Kinabaru Daya / Jesselton Hotel / C'haya Hotel / In front of Imago Mall Coach Store / The Luma / Palace / The Jesselton / Sutra Avenue, etc.

Pick-up area may change at any time. Please inquire.

Areas not available for pickup:
Nexus / Rasaria / Klagan Regency (One Borneo) / Grand Borneo / Courtyard / Tune / Likas Condotel / Borneo Beach Villa / Ibis / Avanzio / Eminent / NO5 / Narada / Beringis / Pan Borneo, etc. Some accommodations in the area and Kota Kinabalu city, or general homes and restaurants, etc.

•Reservations for this product will be confirmed within 3 days of purchase based on business hours (Monday to Friday 10:00~18:00 / excluding Saturdays, Sundays, and public holidays).
•In case of cancellation after confirmation of reservation, the following refund policy applies.
•Be sure to read the terms and conditions before purchasing and purchase carefully.

•If this product is changed/cancelled after the reservation is confirmed, a fee according to the special terms and conditions will be applied pursuant to Article 5 (Special Terms and Conditions) of the Travel Terms and Conditions.

-Cancellation 21 days prior to the date of use: full refund
-If canceled 20 to 8 days before the date of use: refund after 20% deduction
-If canceled 7-2 days before the date of use: refund after 60% deduction
-Cancellation 1 day before or on the day of use: No refund


Cancellation/refund requests are limited to those received during business hours (Monday-Friday 10:00-18:00 / excluding Saturdays, Sundays, and public holidays). Cancellations received outside of business hours will be processed on the next business day (based on business hours). It's possible.
•Reservation cancellation and refund requests must be made within business hours and confirmation of cancellation must be received.
•Based on business hours, if you request cancellation of your reservation 2 days prior to the date of use and do not use it without confirming the cancellation, or if you are unable to participate in the tour due to failure to meet the pick-up time, you will be treated as a no-show (reservation canceled) and no refund will be possible.
•Be sure to send a confirmation response after checking the [Pick-up time information and reservation confirmation KakaoTalk] sent the day before the designated date.