Bali: Mount Batur Volcano VW Jeep Tour

• Use printed or mobile voucher
• Present your voucher when picking up from the lobby of your hotel and use it.
• Available only on specified dates.

Meeting point
The lobby of the hotel you are staying at

Meeting time
07:00 AM - 07:30 AM

Nusa Dua / Canggu / Kuta / Jimbaran area - 07:00 AM
Sanur / Denpasar / Ubud area - 07:30 AM

Meeting times vary by hotel. Please check your voucher for detailed meeting time.
Please wait 10 minutes before the meeting time

• Available for ages 3 - 65.
• You can wear a rash guard when using the hot springs.
• Up to 3 people can ride, and if 4 or more people purchase, the car will be divided into two groups. (If there are 4 people, split into 2 vehicles)
• You can carry a suitcase and carry it with you. If you are using one suitcase per person, please contact us in advance and we will check the exact availability.
• Child car seats are not available.
• There will be no separate happy call to your room upon pickup. Please arrive early before the meeting time.
• If it is difficult to meet the driver and you take a taxi without requesting assistance in advance, no refund is possible.
• The round-trip hotel pick-up service time provided by the company will be notified with the voucher after completing the reservation.
• If the pick-up/drop-off location is different, please check with the driver directly.
• If you leave your luggage at the company's office, we are not responsible for lost items.
• Due to poor road conditions in Bali, the pick-up vehicle may be delayed from the scheduled time.
• For the round-trip pick-up service provided by the company, the meeting time may vary depending on the hotel you are staying at.
• Complaints/refund requests due to delay in pick-up meeting time are not possible.
• In the case of Bali Club Med, the driver's access is restricted and pickup is carried out in a security area. Hotels like this will provide you with information regarding meeting points in advance.
• It is difficult to compensate for safety accidents caused by personal negligence.
• We recommend that you purchase travel insurance in case of an emergency while traveling abroad.
• The schedule may change due to unforeseen circumstances.
• Changes and refunds are not possible due to no-shows or tardiness.
• Tour schedule may change depending on local circumstances.
• Your reservation is not confirmed until you receive a confirmation voucher. Depending on local circumstances, reservations may not be possible and refunds may be issued.

– When canceled 14 days or more before the tour start date: 100% refund of the total amount reserved
– If canceled 13 to 8 days prior to the tour start date: A cancellation fee of 10% of the total reservation amount will be charged.
– When canceled 7 to 4 days prior to the tour start date: A cancellation fee of 50% of the total reservation amount is charged.
– When canceled 0 to 3 days prior to the tour start date or on the same day: No full refund.
(based on business days)