• Use mobile voucher
• Present your mobile voucher at the guide meeting on the day of use
• It can only be used on designated days.

Meeting point:
You will be picked up from your hotel.

Meeting time:
After confirming your reservation, you will receive a voucher and pick-up/drop-off information via KakaoTalk.
* Please wait at least 10 minutes before the scheduled meeting time.

• This tour is greatly affected by the weather, so it may be canceled the day before or on the day depending on weather conditions. In this case, we will provide separate guidance.
• Water sports are only available to those aged 13 or older (for safety reasons). For ages 14 and older, the price is the same as the adult price.
• Please adhere to the designated departure time.
• Problems may arise due to inability to receive meeting information, vouchers, etc. due to errors in reservation request information, number changes due to SIM card, or errors in local contact information, so please check your contact information again.
• Please be sure to enter accurate information in the separate input window.
• After confirmation of reservation, refund policy applies.
• For safety reasons, please be sure to include them in your reservation even if you are accompanying a free infant. (If infants are not included due to local regulations, child fares may be charged and boarding may be refused. Please be careful to avoid any disadvantages in the future.
• This tour is a join-in tour and is not accompanied by a Korean guide.
• This product's pick-up/sending is only applicable to city areas. Out-of-city tickets are not available. [Outer city area: Rasaria Resort, Nexus Resort, Borneo Beach Villa, Grand, Ibis, Pan Borneo, etc.]
• For the elderly and pregnant women, please pay special attention to safety during the tour.
• To prevent children from getting hurt, be sure to be accompanied by a guardian. The guardian is responsible for keeping their children safe.
• Please be especially careful about loss of valuables, cash, etc. and personal safety.
• If a problem occurs while using a local tour, please contact the company immediately to take action.
• We recommend that you take out personal travel insurance before participating in the tour. Sign up

If notified 24 hours prior to travel date: 100% full refund of travel fee
If notified within 24 hours of travel date: No cancellation/refund possible

• Cancellation/refund requests are limited to those received during business hours (Monday to Friday 10:00~18:00 / excluding Saturdays, Sundays, and public holidays). Cancellations received outside of business hours will be processed on the next business day (based on business hours). It's possible.
• Reservation cancellation and refund requests must be made within business hours and confirmation of cancellation must be received.