• Please check your mobile voucher in your email or Wag app
• You can use it by presenting your mobile voucher on site.
• Valid only on the specified date

Meeting Point:
1. When using the pick-up service
Pick up in front of your accommodation

2. When moving individually
AGAT MARINA, AGAT MARINA AGAT GUAM
Hågat, Guam
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Departure time:  
9:30 AM / 11:30 AM / 2:30 PM

Meeting time:  
1. When using the pick-up service
Please check the exact pick-up time for each accommodation in the image on the side. View as image

2. When moving individually
9:20 AM / 11:20 AM / 2:20 PM

* When moving individually, the port may change frequently depending on the weather. Please check the port again the day before.
* Please arrive at the dock 15 minutes before departure time if you are not using the pick-up service.
* Please inquire about the time when requesting a pickup at Days Inn (during road construction).
* Please wait 5 minutes before the meeting time.
* If the vehicle does not arrive after 5 minutes of pickup time, please call the emergency contact number in the image on the side. View as image

• Children under the age of 17 must be accompanied by a guardian.
• Children 2 years old and under are admitted free of charge.
• Items provided as a service (such as sushi, beer, children's boats, etc.) cannot be refunded if they cannot be provided due to local circumstances.
• Pregnant women can also participate in the tour, but may be restricted from participating in the snorkeling experience by local staff.
• Travelers with young children should pay special attention to their safety.
• Any accidents caused by your own negligence are your own responsibility, and you cannot shift responsibility to Biobi Tours or the local business.
• We recommend that you purchase travel insurance to prepare for any unexpected events while traveling abroad.
• Changes and refunds are not possible due to no-shows or late arrivals.
• The tour itinerary may change depending on local circumstances.
• Your reservation is not confirmed until you receive a confirmation voucher.
• Depending on local circumstances, reservations may not be accepted or refunds may be issued.

Full refund if cancelled 6 days before reservation date
Refund after deducting 10,000 won per person if cancelled 3 to 5 days before reservation date
No refund if cancelled 2 days before reservation date - on the day of reservation date

• Cancellation/refund requests are limited to those received during business hours (Monday to Friday 10:00 to 18:00 / excluding Saturdays, Sundays, and public holidays). Cancellations received outside of business hours will be processed on the next business day (based on business hours).
• Reservation cancellation and refund requests must be requested during business hours and then confirmed.