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자주 묻는 질문
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I did not receive a voucher.
- Each product has a different confirmation time, i.e., voucher delivery time.
There are vouchers issued immediately after purchase, and there are also ones with a delivery time of up to 3 days.
First, please check the voucher delivery time of your purchase.
The voucher can be found in the email you entered and on the WAUG app voucher.
- Each product has a different confirmation time, i.e., voucher delivery time.
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How do I make a reservation?
- Select the desired city, the product then the date and different options.
Choose from the options and make a payment.
- Select the desired city, the product then the date and different options.
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Do I have to use a voucher only on the date I choose?
- Tours, activities, transportations, and WIFI products are only available on selected dates.
However, tickets for major theme parks may be used at any time during the validity period stated in the product information.
Please read the "How To Use" of each product before purchasing.
- Tours, activities, transportations, and WIFI products are only available on selected dates.