• Mobile voucher sent via email upon confirmation of reservation
• Present your voucher to the branch staff on the designated date and place your order.
• The voucher is only valid on the specified date and time.

address :
TOKIWA
〒106-0031 Tokyo City１丁目９−7, Shvets Residence II, 1階
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Reservation available times:
Lunch: 12:00 PM - 14:30 PM
Dinner: 17:00 PM - 23:00 PM (Last order: 19:30 PM)

* Please visit at the designated time. If you are more than 15 minutes late, your reservation may be canceled and no refund will be given.

Closed days:
Every Sunday and public holidays (lunch is not available on Mondays)

• The voucher is only valid on the date and time specified.
• Minors over 12 years of age must order the adult set.
• Guests over 12 years old must order one menu item per person.
• Food offerings may change depending on the season.
• There are differences in the cooking ingredients used for each course.
• The images presented may differ from the actual dishes provided due to local circumstances.
• If you order drinks or additional dishes, you will have to pay on site.
• Please enter the number of adults and the number and age of minors under 18 years of age. (Example: 3 adults, 2 5-year-old children)
• Please indicate if you have any specific food allergies. (e.g. cilantro allergy)
• Please understand that Tokiwa Kaiseki Restaurant cannot accommodate guests with seafood allergies.
• You can change the date or package once for free with the approval of the affiliated store, and the changed date must be within 30 days before or after the initial reservation date.
• Rebooking or cancellation is not possible after one reservation change.
• Please visit at the designated time. If you are more than 15 minutes late, your reservation may be canceled and no refund will be given.
• The kaiseki chef determines the content of the dish according to the ingredients of the day, so the ingredients and number of dishes may change on the day to provide you with the best enjoyment.
• Please refer to the official website as business hours and closing days may change depending on the season. Learn more
• The company needs to confirm availability, so even if you make a reservation, it is not confirmed until you receive the voucher.
• Vouchers will be issued within 48 hours of WAUG business hours only for confirmed reservations.

restaurant manners

• Please enter in appropriate attire and avoid wearing overly casual clothing (e.g. slippers, sandals, running shoes, shorts, slips, miniskirts, etc.).
• Male guests must wear a collared shirt or jacket on top, and long pants (no jeans) and socks on bottom.
• If you do not follow Japanese dining etiquette (talking loudly, joking around in a restaurant, smoking, broadcasting live on the Internet, or any other behavior that may affect other people's eating, etc.), all losses resulting from this will be borne by the customer. Please note this.

1. If cancellation is requested within 7 days prior to the date of use, the full price and fee will be charged (e.g. if used on 7/1, if cancellation is requested from 0AM Japan time on 6/24, the full amount will be charged.)
2. If the company allows it, you can change the date or package for free once, but the change date must be within 30 days before or after the original reservation date.
3. After revision is completed, re-revision or cancellation cannot be made. If cancellation is requested, the full price fee will be charged.