• Please check your mobile voucher in your email or Wag app.
• On the day of use, access the link in the voucher, click the 'Use' button, and present the voucher to the staff to use it.
• The voucher is valid for 3 months from the date of purchase.
• E-tickets are valid for 5 days from the date of use. (Tickets purchased from October 2nd onwards can be used non-consecutively.)
• For more information and how to use, please visit the official website. Go to the official website

From October 2, 2024, the San-Q Pass North Kyushu product has been changed to an e-ticket.
For those who have previously purchased, a voucher will be provided with a QR code. Please check the exchange location below or the exchange location listed on the voucher.
Please present the QR code at the exchange location and exchange it for a physical ticket.

1. Fukuoka Airport International Terminal 1st floor (08:30 - 20:30)
1st floor of Fukuoka Airport International Terminal Bldg., 739, Aoki, Hakata-ku, Fukuoka City, Fukuoka Prefecture

2. Nishitetsu Tenjin Express Bus Terminal (05:15 - 23:00) / Solaria Stage 3rd floor
2 Chome-1-1 Tenjin, Chuo Ward, Fukuoka, 810-0001 Japan
View on Google Maps

3. Hakata Bus Terminal (3rd floor / 07:00 - 21:00)
2 Hakataekichūōgai, Hakata Ward, Fukuoka, 812-0012 Japan
View on Google Maps

* Operating hours may vary, so please check the official website before visiting.

• This product is an automatically reserved product.
• This product does not require exchange for a separate physical pass, and the voucher itself issued after completing the reservation is used as a ticket.
• Please bring an electronic terminal (such as a mobile phone) that can display QR codes or a printed QR code voucher.
• If you need to use tickets individually, please make sure to purchase them individually.
• If you cannot present the QR code, you will not be able to use the service.
• Children's tickets are not sold separately, and can be purchased and used with an adult ticket if necessary.
• There are no child/disabled tickets as the price of child/disabled tickets varies depending on the area of use and the number of times used, and the price of purchasing each time used is cheaper than the cost of SUNQ PASS.
• If the pass is used without the year and date of use stamped or manually entered, if information on the front of the pass is deleted or forged, or if the pass is used past its expiration date, etc., and is used as a means of illegal boarding, this will be considered illegal use and the pass will be confiscated and a fine imposed.
• There are routes that require advance reservations to secure express bus seats, and routes where you can freely choose any empty seat and sit.
• Once the destination is decided, please check whether the route requires advance reservation. Check the route
• For detailed information on how to reserve an express bus, please check the official website .
• If you require advance reservation, please refer to the contact information below.
• Kyushu Highway Bus Reservation Center: +81-92-734-2727 / Operating hours (Japan local time) 08:00 ~ 19:00 (Open all year round)
• If you are using the Kyushu Crossing Bus, Kumamoto Highway Bus Reservation Center: +81-96-325-0 352 / Operating hours (Japan local time) 09:00 ~ 18:00
• If you are using B&S Miyazaki, please call JR Kyushu Reservation Center +81-92-643-8541 / Operating hours (Japan local time) 09:00 ~ 18:00
• [Internet advance reservation] Advance reservation is available at "@bus de". Go to advance reservation
• Please make a reservation by 2:59 AM on the day of pickup.
• The voucher is valid for 3 months from the date of purchase.
• For more detailed information about the SanQ Pass, please visit the official website .

Pass usage guide

• The validity period is 5 days from the start of use. (Consecutive or non-consecutive possible)
• It can be used for 5 days including the start date selected at the time of reservation, and the usage time is calculated as 1 day from 03:00 to 26:59, and boarding and disembarking between 24:00 and 26:59 is considered as use on the previous day.
• ex1) If you start using it at 09:00 on January 1st, you can use it until 26:59 (2:59 AM) on January 5th.
• ex2) If you start using it at 09:00 on January 1st and do not use it on January 2nd, you can use it on two days between January 3rd, 4th, and 5th (non-consecutive possible example)
• ex3) If you start using it at 02:00 on January 1, it will be calculated as the previous day's use (December 31) and can be used until 26:59 on January 4 (2:59 a.m.)
• For detailed usage information, please refer to the official website .

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BicCamera Traveler Exclusive Discount Coupon

• Enjoy shopping at Bic Camera, Japan's largest home appliance store, while taking advantage of great prices.
• There is also an additional 5% discount on medicines and cosmetics, and an additional 3% discount on sake.
• There are also excluded items, so please use it by referring to the image above!

Don Quijote Duty Free Discount Coupon

• You can get a 10% duty-free discount + up to 7% coupon discount!
• A 5% discount applies to purchases of 10,000 yen or more excluding tax, and a 7% discount applies to purchases of 30,000 yen or more excluding tax.
• 40,000 to 100,000 different products at low prices! One-stop shopping for everything from cosmetics to medicines, snacks, and character goods.
• It is also open late at night, so you can enjoy leisurely shopping even late at night.
• Get a discount coupon

Refunds are only possible before 18:00 the day before the start of use, and a cancellation fee of 110 yen per ticket is applied.

• Cancellation/refund requests are limited to those received during business hours (Monday to Friday, 10:00 to 18:00 / excluding Saturdays, Sundays, and public holidays). Cancellations received outside of business hours will be processed on the next business day (based on business hours).

• Reservation cancellation and refund requests must be made during business hours and then confirmed.