Kota Kinabalu: City Sightseeing Tour

• Use mobile voucher
• Present mobile voucher to on-site staff at meeting point Use after
• Valid only on the specified date.

Meeting Point:
Pick-up will be from the lobby of your hotel.

Meeting time:
The day before the tour, we will send you a KakaoTalk message informing you of the pick-up time in the afternoon.

Local Contact:
Phone number 010-5675-7100 / Kakao Channel “Kota Kinabalu Pang Pang Tour”

- Up to 30 days before the start of the trip: Full refund of travel fee
- 29-20 business days before the date of use: 20% cancellation fee deduction
- 19-7 business days before the date of use: 30% cancellation fee
- 6-4 business days before the date of use: 50% cancellation fee
- 3 business days before the date of use - On the day: 100% cancellation fee, no refund
- Reservation changes not possible within 3 days

• Cancellation/refund requests are limited to those received during business hours (Mon-Fri 10:00-18:00 / excluding Saturdays, Sundays, and public holidays). Cancellations received outside of business hours will be processed on the next business day (based on business hours).
• Reservation cancellation and refund requests must be made during business hours and then confirmed.