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This VIP fast track service helps you clear immigration quickly through the priority lane at Hanoi Noi Bai International Airport. On arrival, a dedicated staff member meets you at the aircraft exit or terminal with a name sign and assists you through immigration and customs. On departure, you meet the staff after checking in with your airline and go through emigration in the priority lane. Skip the long lines even at peak times, and choose between Premium and Standard service.

Clear immigration quickly at
Hanoi Noi Bai International Airport
This is a VIP fast track service for international travelers at Hanoi Noi Bai International Airport. Airport staff accompany you through the formalities and guide you to the priority lane, so you can finish immigration without waiting in long lines even at peak times. Choose the arrival or departure service you need and use it on your booked date.
A dedicated staff member meets you off the plane

Depending on your flight, the arrival service starts at the aircraft exit, passenger bridge or terminal exit. A staff member holding a sign with your name greets you and guides you through post-flight procedures such as visa on arrival, immigration, and customs and security clearance.
With Premium, you clear immigration through the priority lane, collect your luggage at baggage claim, pass customs and are escorted to the arrival hall or designated pick-up point.
Check in, then breeze through emigration

For the departure service, arrive at the airport at least 2 hours before departure and check in with your airline first. Notify the staff on your way to Columns C and D, then meet them and go through emigration in the priority lane. You choose your meeting time when booking.
Choose Premium or Standard

Premium VIP Fast Track uses the priority immigration lane and, on departure, also covers emigration and security (X-ray) checks. Standard VIP Fast Track offers meet and greet with post-flight assistance on arrival, and fast track emigration on departure.
※ This service does not make boarding or departure times faster, as these follow airline procedures and schedules.
※ Latecomers and no-shows are not refunded.
Meet and greet service at the aircraft exit/passenger bridge/terminal exit (depending on flight)
Personal assistant with all the post-flight procedures
Premium VIP Fast Track Immigration through the priority lane (Premium)
Premium Fast Track Service for Immigration Check with Customs Check (X-Ray) at Departure (Departure Premium)
Escort to the airport arrival hall or designated pick-up point after customs clearance (Arrival Premium)
Meals and dining expenses
Gratuities / tips
Insurance
Visa application processing fees
Visa stamping fee (not included; payable directly to the immigration authority)
Personal expenses
Other expenses not mentioned
Please check your mobile voucher via email or the WAUG app.
Meet the staff at the airport according to the service you booked and show your mobile voucher.
Valid only on the selected date and time.
Meeting point:
Hanoi Noi Bai International Airport, International Terminal
Phu Minh, Soc Son, Hanoi, Vietnam
Meeting point guide:
Arrival: Depending on your flight, a staff member holding a sign with your name meets you at the aircraft exit, passenger bridge or terminal exit. For Standard, the staff waits with a name sign at the immigration area.
Departure: Arrive at the airport at least 2 hours before departure, check in with your airline first, then notify the staff on your way to Columns C and D. For Departure Standard, the meeting point is Counter 28.
Noi Bai International Airport International Terminal, Hanoi