Introducing the fast-track service that allows you to quickly complete immigration at Hanoi International Airport. You can conveniently move without waiting in long lines using the dedicated line, and you will also be provided with the contact information of the arrival airport staff before departure, giving you even more peace of mind. This is a popular service chosen by over 100 people per month, and we highly recommend it if you want a leisurely and smart trip!
From entry to departure
Enjoy the comfort of a VIP !
The moment when you feel the excitement of traveling the most is when you arrive at the airport. Contrary to the desire to see the scenery of Vietnam as soon as possible, there are many cases where you have to wait quite a long time due to immigration and baggage collection. In particular, the immigration line can sometimes take more than an hour depending on the situation.
If you don't want to waste your precious travel time at the airport, we recommend the 'Hanoi Airport Arrival/Departure VIP Fast Track' service. You can quickly pass through immigration through a dedicated line, so you can start your leisurely trip as soon as you arrive. You can also use the lounge when you depart, so you can relax or enjoy a light meal in a comfortable environment before boarding. This service is especially useful for children or parents who have difficulty standing for long periods of time!
Fast Track, how does it work?
1. Fast Track Entry (Hanoi Airport VIP Fast Track Service)
Upon arrival at Hanoi Airport, you will meet a staff member holding a sign with your English name, and then a dedicated line will be provided to help you quickly complete immigration procedures.
2. Fast Track Departure (Hanoi Airport VIP Fast Track Service)
After meeting with a staff member holding a picket with your English name in front of Gate B of the Hanoi Airport Departure Hall, you will be issued with a flight ticket and checked in your luggage, and then guided to the departure immigration through a dedicated VIP line.
3. Round trip (entry + departure) fast track (Hanoi Airport VIP Fast Track service)
This product allows you to use fast-track service for both entry and exit.
✅ When making a reservation, please be sure to include the arrival date and flight number as well as the departure date and flight number.
4. Fast track departure + VIP lounge use (Song Hong Lounge)
After passing through the departure fast track and X-ray security checkpoint, you can go to Song Hong Lounge and use the lounge for up to 3 hours.
Fast Track Q&A
1. Which staff provides this service?
All services are provided by dedicated Vietnamese staff from a company officially contracted with Hanoi Airport.
2. Can I still use it even if my flight is delayed?
Yes, local airport service staff will check your flight status in real time and provide service without any problems even in case of delays.
3. Can foreign nationals also use it?
Yes, anyone can use it regardless of nationality. However, it is the user's responsibility to prepare the necessary visa.
4. Can I add more people to my reservation on site?
No, it is not possible. Since the information of customers who have made reservations in advance is sent to the immigration office in advance, you cannot add people on site.
5. Can I receive my luggage quickly if I use the fast track service?
No. Fast Track Service is a service that helps expedite the immigration process and has nothing to do with the speed of baggage collection.
Meeting Point :
1. Fast track entry
At the Hanoi Airport immigration checkpoint, meet a staff member holding a meeting board with your English name written on it.
2. Fast track departure
Meet the staff holding a meeting board with your English name written on it in front of Gate B in the departure hall on the 2nd floor of Hanoi Airport.
Meeting time:
1. Fast track entry
Our staff will be waiting for you at your flight's arrival time.
2. Fast track departure
Our staff will be waiting 2-3 hours before flight departure.