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A fast track service at Tan Son Nhat International Airport (SGN) in Ho Chi Minh City, where an airport representative meets you in person and helps you through immigration and security with priority. It is available for both international arrivals and departures; on arrival, a staff member waits near the jet bridge with a sign so you won’t get lost even on your first visit. The Premium option also helps with baggage claim or check-in and guides you to your private transport, making airport procedures much easier.

Breeze through immigration with fast track
at Tan Son Nhat International Airport
This is a meet-and-greet service for international passengers at Tan Son Nhat International Airport in Ho Chi Minh City. An airport representative accompanies you through procedures such as immigration and security, so you spend less time waiting and move through the airport comfortably.
Options are divided into arrival and departure, and for each you can choose Standard with basic assistance or Premium with help for baggage and check-in. The service usually takes about 15–30 minutes.
On arrival, a staff member meets you
near the jet bridge

With the arrival option, when you get off the plane a representative waits in the arrival hall near the jet bridge holding a "WELCOME TO HO CHI MINH" sign or a sign with your name. Meet them and go through immigration via the fast track. Premium also helps you collect your baggage and guides you to your private transport.
On departure, they stay with you
through security after check-in

With the Standard departure option, complete airline check-in yourself, then meet the representative at the check-in counter to pass emigration and security together. With the Premium departure option, meet at pillar 6 on the 2nd floor of the international departure terminal and get help through a priority entrance with check-in, baggage drop and boarding pass, through to emigration and security.
Get your meeting time based on your flight

The representative tracks your flight status and moves according to your schedule. For departures, the meeting time is usually 1.5–3 hours before departure depending on your flight, and you will be told where and when to meet via the contact details entered at booking.
※ Booking must be completed at least 12 hours before arrival or departure.
※ Visa services (visa on arrival or e-visa) are not included.
VIP fast track service
Dedicated priority entrance
Meet-and-greet service
Flight status tracking
Porter
Driver meets you with the vehicle
Airport transfers, airport business lounge (available as add-ons)
Visa on arrival service
E-visa
Please check your mobile voucher by email or in the WAUG app.
At the airport, meet the representative holding a sign with your name or the welcome message and show your mobile voucher.
Valid only on the selected date and time.
Meeting point (arrival):
Tan Son Nhat International Airport, international arrival hall
Tan Son Nhat International Airport, Trường Sơn, Tân Sơn Hòa, Hồ Chí Minh, Vietnam
How to find it:
After leaving the plane, look for the airport representative holding a "WELCOME TO HO CHI MINH CITY" sign (Standard) or a sign with your name (Premium) in the arrival hall near the jet bridge.
Meeting point (departure):
Tan Son Nhat International Airport, international departure terminal
Tan Son Nhat International Airport, Trường Sơn, Tân Sơn Hòa, Hồ Chí Minh, Vietnam
How to find it:
For Standard, complete airline check-in yourself and meet the representative at the check-in counter. For Premium, meet at pillar 6 on the 2nd floor of the international departure terminal. The meeting place will be arranged via the contact details entered at booking before departure.
International Terminal, Tan Son Nhat International Airport, Ho Chi Minh City, Vietnam