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This fast track service helps you through Tan Son Nhat International Airport in Ho Chi Minh City when you arrive on or depart on an international flight. Airport staff meet you in front of the immigration area or at the check-in counters and guide you to the priority lane, so you can skip long queues and save time even at peak hours. Standard covers immigration assistance, while Premium also helps with baggage claim and escorts you to your vehicle on arrival, or speeds you through security and guides you to the boarding gate area on departure.

Breeze through international immigration
at Tan Son Nhat Airport with fast track
This fast track service is available for all international flights arriving at or departing from Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Choose arrival or departure, then Standard (immigration assistance) or Premium (also baggage and security assistance). The service takes about 1 hour and is provided by English-speaking staff.
On arrival, staff meet you before immigration

On arrival, a staff member holding a "JOYTIME - TRAVEL JOY, TIMELESS VIETNAM" sign waits in front of the immigration area. Standard helps you clear immigration quickly through the priority lane and assists with visa on arrival procedures (visa-related fees not included).
Premium also helps you collect your baggage quickly and, if you have arranged a vehicle, escorts you and your luggage to it.
On departure, pass immigration and security quickly

Meet the staff member with the same sign at the check-in counters. Please complete check-in by yourself first. Standard assists with departure immigration, while Premium speeds you through immigration and security and guides you to the boarding gate area.
Share your flight details in advance

You will be contacted the day before the service via the contact details entered at booking. The service cannot be provided without passenger name, flight number and arrival/departure time. If your flight changes, please inform the operator at least 24 hours before the originally scheduled arrival time.
※ Available for international flights only.
※ Airport transportation and priority baggage handling are not included.
Warm welcome for passengers at the arrival gate or designated drop-off area
Assistance with visa procedures (applicable fees apply)
Assistance with immigration and customs clearance procedures for passengers
Help retrieving passengers' luggage quickly and efficiently
Escort of passengers and luggage to the designated vehicle (if this option is selected)
Applicable government visa fees
Visa change service fee
Priority baggage handling
Transportation/shuttle service
Priority check-in service
Please check your mobile voucher by email or in the WAUG app.
You will be contacted the day before the service via the contact details entered at booking. At the airport, meet the staff member holding a "JOYTIME - TRAVEL JOY, TIMELESS VIETNAM" sign.
Valid only on the selected date and time.
Meeting point:
Tan Son Nhat International Airport
Đ. Trường Sơn, Phường 2, Tân Bình, Thành phố Hồ Chí Minh, Việt Nam
How to find the meeting point:
Arrival: after leaving the aircraft, look for the staff member with the sign in front of the immigration area.
Departure: meet the staff member with the sign at the check-in counters. Please complete check-in by yourself first.
Tan Son Nhat International Airport, Truong Son St, Ward 2, Tan Binh, Ho Chi Minh City, Vietnam