• Please check your mobile voucher in your email or Wag app
• We provide dispatch information via KakaoTalk 1-2 days before the date of use.
• You can use it by presenting the mobile voucher to the staff at the meeting point.
• Valid only on the specified date.

Meeting Point:
1. When selecting airport pickup
In front of the Taoyuan Airport arrival hall exit
No. No. 9, Hangzhan S Rd, Dayuan District, Taoyuan City, Taiwan 337
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2. When selecting accommodation pickup
Pick up in front of your accommodation

3. When selecting Taipei pickup
10491 Zhongshan District, Taipei, Taiwan
Open in Google Maps

Hours of Operation:
1. Weekdays: 6am - 10pm
2. Night: 10pm - 6am

*Please check your voucher for detailed time and location after making your reservation.
*Please wait 10 minutes before the meeting time.

• You must purchase both one-way options to use the round-trip service.
• Our local affiliate will contact you via KakaoTalk.
• When contacting via KakaoTalk, we will provide you with detailed meeting points, so please enter your correct KakaoTalk ID. (KakaoTalk Settings > Friend Management > Allow Adding Friends is required)
• Even after payment is completed, it may be cancelled due to reasons such as reservation status.
• Your reservation is not confirmed until you receive a confirmation voucher.
• We recommend that you purchase travel insurance to prepare for any unexpected events while traveling abroad.
• Changes and refunds are not possible due to no-shows or late arrivals.

Cancellation fee 0% up to 2 days before the selected date
Cancellation fee 100% from 1 day before to the day of the selected date

• Cancellation/refund requests are limited to those received during business hours (Monday to Friday 10:00 to 18:00 / excluding Saturdays, Sundays, and public holidays). Cancellations received outside of business hours will be processed on the next business day (based on business hours).
• Reservation cancellation and refund requests must be requested during business hours and then confirmed.