• Print the voucher sent by email or use the mobile voucher
• Start the tour by presenting your voucher to the pick-up driver at the lobby of your hotel.
• It is only valid on the specified date.

Meeting Point:
1. It will be held in the lobby of your hotel in Cebu City or Mactan.
2. Those who want to participate in the tour immediately after arriving at the airport can also make a reservation.
-Meeting point when boarding international flights: In front of the Globe telecom booth outside the arrival point at the entrance to Terminal 2
-Meeting point when boarding a domestic flight: Outside the arrival point at the entrance of Terminal 1

Meeting time:
hotel meeting
5 am

* Please refer to the voucher as there are slight differences for each hotel.

airport meeting
3:30 AM

* Before using canyoneering, be sure to sign up for travel insurance in case of an accident. Sign up

• This product includes environmental tax and canyoning site surcharge.
• It starts with Badian canyoneering. (Please note that it may change depending on local circumstances.)
• All tour pickup times are local time. (1 hour slower than Korea)
• For customers who wish to be picked up at the airport, please enter the flight number in the hotel & resort name.
• The minimum number of participants is 2.
• Adult and child prices are the same!
• Canyoneering is prepared for unexpected accidents by deploying safety personnel verified by the Philippine government.
• Tours are not available for children under 7 years old.
• If you want to be picked up from the airport, it may be difficult to wait at the airport if you arrive too early, so it is best to make a reservation at a massage shop or accommodation near the airport if possible.
• Schedule, product composition, and details may be subject to change or cancellation depending on weather and local conditions.
• It is recommended that you wear your water play clothes, and as the vehicle may be cold due to air conditioning, it is a good idea to bring a jacket or towel.
• Customers using package/semi-package products cannot use or receive refunds.
• We recommend that you purchase travel insurance in case of an emergency while traveling abroad. Learn more
• Please be sure to read the important notices regarding travel insurance subscription. Learn more
• Even after payment is completed, it may be canceled due to reasons such as number of guests or reservation status. Your reservation is not confirmed until you receive a confirmation voucher.
• Additional charges apply for pick-up from two hotels (100 pesos per person). Pick-up from more than three locations is not possible.
• Tour changes and refunds are not possible due to no-shows or tardiness.
• Schedule, product composition, and details may be subject to change or cancellation depending on weather and local conditions.
• Canyoneering cancellations due to local circumstances such as bad weather are usually notified by local authorities in the Philippines in the morning. Please understand in advance that you may receive a canyoning cancellation notice while on the way to the canyoning location or while moving to Oslob.

Hotel pick-up/drop-off service information

• Those who want to participate in the tour immediately after arriving at the airport can also make a reservation.
• Meeting point for international flights: In front of the Globe telecom booth outside the arrival point at the entrance to Terminal 2
• Meeting point when boarding domestic flights: Outside the arrival point at the entrance to Terminal 1
• However, the pick-up time is the same, so if there is too much time left between the arrival time and the pick-up time, it will not be easy to wait, so it is recommended to make a reservation at a massage shop near the airport and get picked up there.

Information on solo tours

• In principle, this product is a solo tour, and if you arbitrarily recruit people to join the tour, please be advised that the traveler is responsible for any problems that arise during the tour. For reservation inquiries, please contact WAUG KakaoTalk @WAUG or the main phone number (070-4353-5959).

If canceled 7-8 days before the date of use, full refund
If canceled 3-6 days before the date of use, 50% of the payment amount will be deducted
On the day of use - No refund for cancellation or non-attendance 2 days in advance
Cancellation/refund requests are limited to those received during business hours (Monday-Friday 10:00-18:00 / excluding Saturdays, Sundays, and public holidays). Cancellations received outside of business hours will be processed on the next business day (based on business hours). It's possible.
•Reservation cancellation and refund requests must be made within business hours and confirmation of cancellation must be received.
•If a reservation is made by a package customer, absolutely no refund is possible.